Help
Finantr support
Questions about the app, your bank connection or your HMRC connection? Email us and a person will read it.
Contact us
Email help@finantr.com.
For privacy requests, such as a copy of your data or deleting your account, email privacy@finantr.com.
What to include
- The email address you registered with.
- Your phone model, whether it is iPhone or Android, and the app version if you can see it.
- What you were doing, what you expected, and what happened instead. A screenshot helps.
- For a failed HMRC update, the reference shown in the app or in our email, if there is one.
Please do not send your password, one-time codes, your full National Insurance number or full bank details.
Useful links
About Finantr
Finantr Ltd, Portland House, Belmont Business Park, Durham DH1 1TW. Company No. 17154089.